To ensure that the information is accurate, please confirm your center's details by contacting us at info@eduexcell.org.uk

For additional information and to apply for replacement certificates , please visit our replacement certificates website.

To seek qualification approval for your center, follow these steps:

Download the Application Form: Obtain the application form for qualification approval [here](link to the form).

Complete the Application: Fill out the form comprehensively.

Submission: Submit the completed application either via post or electronically with an authorized electronic signature to EduExcell Limited. Use the authorized email address specified for your location:

UK Applicants: Send the application to info@eduexcell.org.uk

Non-UK Applicants: Use info@eduexcell.org.uk

Ensure all necessary details and documentation are included in your application for a smooth review process.

Should you have a complaint or feedback regarding our service, please reach out to us so we can thoroughly investigate using our designated complaints and feedback procedure. When contacting us, kindly provide the following details, if available:

• Nature of the complaint or feedback
• Your full name and learner reference number (if applicable)
• Name of your college, center, or training provider along with the EduExcell approval reference number
• Title of the qualification or unit and its qualification reference number
• Copies of any relevant supporting documents
• Our commitment to you:

We'll acknowledge receipt of your complaint within two working days upon receiving it.

You'll receive a comprehensive response within 30 working days. If this isn't feasible, we'll notify you after 15 working days. For more information, please visit here

If you find yourself in disagreement with a decision we've made regarding your candidate’s examination result, you have the right to appeal against it. For detailed information on the appeals process, please refer to our Appeals Policy available here . We strive to handle each case fairly and consistently, and we encourage you to explore this policy for further guidance on the appeals procedure.